Dj Booking Terms

1. About these Terms

Last updated: 17 July 2026

These DJ Booking Terms are issued by K.J SANCHEZ & B.J TUNACAO, a family partnership with ABN 69 473 883 296, trading as Up Real Late.

In these Terms, “we”, “us” and “our” refer to the partnership trading as Up Real Late. “You”, “your” and “the client” refer to the person or organisation booking our services.

Your booking agreement consists of:

the accepted quote or booking confirmation;
these DJ Booking Terms; and
any changes subsequently agreed by both parties in writing.

Where the accepted quote or booking confirmation contains a specific term that differs from these general Terms, the specific term in the quote or booking confirmation will apply.

Payment of the booking deposit, signing the booking confirmation or selecting an online acceptance checkbox confirms that you have read and accepted these Terms.

2. Quotes and booking confirmation

Quotes are valid for 14 days unless another expiry date is stated.

A booking is not confirmed and an event date will not be reserved until:

the required booking deposit has been received;
you have accepted these Terms; and
we have confirmed the booking in writing.

Until these requirements have been completed, we may accept another booking for the same date.

The services included in your booking will be listed in your quote or booking confirmation. Anything not listed is not included.

3. Booking deposit and payment

A booking deposit of 25% of the total quoted price is required to confirm the booking unless another amount is stated in the quote.

The deposit forms part of the total booking price. It is not an additional charge.

The remaining balance must be paid no later than seven calendar days before the event, unless another payment schedule has been agreed in writing.

For bookings made within seven days of the event, full payment may be required immediately to confirm the booking.

We are not required to attend or perform where the required payment has not been received by the due date.

All prices are stated in Australian dollars. Any applicable taxes or approved payment charges will be clearly shown on the quote or invoice.

4. Additional costs and changes

Your quote is based on the event information you provide, including:

event type;
date and performance times;
venue and location;
expected guest numbers;
equipment requirements;
setup and pack-down access; and
any other services requested.

Additional charges may apply where you request changes to the booking or where important information was not disclosed when the quote was prepared.

This may include:

additional performance hours;
earlier setup or extended standby time;
additional sound or lighting equipment;
additional travel;
paid parking, tolls or accommodation;
difficult venue access;
stairs, long carrying distances or lack of lift access;
venue-mandated technicians or equipment; or
substantial changes to the event type, location or guest numbers.

We will explain any additional charges and obtain your approval before providing the additional services wherever reasonably possible.

We will not increase the agreed price without a reasonable basis connected to a change in the booking or an additional cost of delivering the services.

5. Cancellation by the client

You may cancel your booking by providing written notice.

Unless otherwise stated in your booking confirmation, the following cancellation charges apply:

More than 60 days before the event

The booking deposit will be retained. Any amount paid above the deposit will be refunded.

Between 30 and 60 days before the event

You must pay 50% of the total booking price. Any amount paid above that amount will be refunded.

Less than 30 days before the event

The full booking price will remain payable.

These cancellation amounts are intended to reasonably compensate us for administration, event preparation, costs already incurred and the loss of the reserved date. They are not intended to operate as a penalty.

Where required by law, we will take into account any costs we have saved or amounts reasonably recovered by accepting another booking for the event date.

These cancellation terms do not limit any rights you may have under Australian Consumer Law where we fail to provide the agreed services.

6. Rescheduling

You may request to reschedule your booking by providing written notice.

One rescheduling request may be accepted where:

at least 60 days’ notice is provided;
the new event date is within 12 months of the original event date;
we are available on the requested date; and
the event location, duration and service requirements remain substantially the same.

The booking deposit may be transferred once to the new event date.

A revised price may apply where the new date, venue, performance times, travel requirements or services differ from the original booking. Any price difference must be paid before the new booking is confirmed.

If we are unavailable for the proposed new date, you may suggest another available date. If no suitable date can be agreed, the request will be treated as a cancellation under the cancellation terms above.

Rescheduling requested within 60 days of the event is subject to our availability and may be treated as a cancellation and new booking.

7. Event information and client responsibilities

You must provide complete and accurate information about the event.

This includes:

the correct event type;
venue address;
event and performance times;
expected attendance;
setup location;
access restrictions;
venue contact information;
noise or sound restrictions;
power availability;
parking and loading access; and
any venue rules affecting our services or equipment.

You must notify us promptly if any event information changes.

A significant change may require a revised quote. Where the changed requirements cannot reasonably or safely be accommodated, we may decline the change or cancel the affected services.

You are responsible for confirming that the venue permits the booked entertainment, sound equipment and performance times.

You are also responsible for obtaining any permissions or approvals required by the venue or relevant authority.

8. Venue access, setup and pack-down

You must arrange suitable access to the venue for setup and pack-down at the times communicated in the booking confirmation.

You must disclose before booking if access involves:

stairs without lift access;
long distances between parking and the setup area;
narrow doors or restricted loading areas;
limited setup times;
paid or restricted parking;
security or loading-dock procedures; or
other conditions that may delay or prevent setup.

If setup is delayed because the venue or client has not provided the agreed access, the performance may begin late or some equipment may be omitted.

We will take reasonable steps to minimise disruption, but we are not responsible for reduced performance time caused by access delays outside our control.

Additional charges for early setup, extended waiting time or difficult access must be agreed before they apply.

9. Power and setup area

The client must provide a safe, level and reasonably accessible performance area with suitable electrical power close to the DJ setup.

The power supply must be suitable for the equipment being used and must comply with the venue’s electrical and safety requirements.

The DJ booth and equipment area must be kept clear of:

drinks and liquids;
unauthorised guests;
unstable decorations;
trip hazards;
excessive heat;
water exposure; and
anything likely to damage equipment or create a safety risk.

We may refuse to connect to equipment or electrical supplies that we reasonably consider unsafe, damaged or unsuitable.

10. Outdoor events and weather

For outdoor events, you must provide adequate protection for the DJ and equipment from:

rain and moisture;
direct sunlight;
excessive heat or cold;
strong wind;
dust; and
unstable ground.

A temporary shelter must be weatherproof and suitable for electrical equipment. An umbrella or partially covered area may not provide adequate protection.

We may delay, suspend or stop the performance if weather conditions create an unreasonable risk to people or equipment.

Where the agreed shelter or safety requirements have not been provided, we will not be responsible for any resulting reduction or cancellation of the performance.

Weather-related cancellation or rescheduling by the client will be handled under the cancellation and rescheduling sections of these Terms unless another arrangement is agreed in writing.

11. Performance times and overtime

The agreed performance start and finish times will be listed in the booking confirmation.

If the client or venue chooses to finish the event early, the agreed booking price will not be reduced.

Requests to extend the performance are subject to:

DJ availability;
venue permission;
noise restrictions;
transport and scheduling commitments; and
payment of the applicable overtime charge.

The overtime rate will be shown in the quote or agreed before the performance is extended.

A brief delay at the end of the event does not automatically create an additional performance period. Reasonable minor timing variations may be accommodated at the DJ’s discretion.

12. Music requests and event run sheet

Must-play songs, do-not-play songs, formalities and event run sheets should be provided at least seven days before the event.

For weddings or events involving several formalities, we may request the final run sheet earlier.

Late changes will be accommodated where reasonably possible, but we cannot guarantee that changes submitted shortly before or during the event will be completed without error.

We do not guarantee that every requested song will be played. The number of songs played depends on:

the length of the booking;
formalities and speeches;
guest requests;
song duration;
venue restrictions; and
the DJ’s professional judgment about the event.

The DJ may adjust the music selection to suit the audience, event schedule and atmosphere while taking reasonable account of your requested music style.

You must tell us in advance if clean or radio-edited music is required.

13. Ceremony audio, MC services and additional services

Standard DJ services do not include ceremony audio, MC services, microphones for separate areas, additional performers or other production services unless they are specifically listed in the booking confirmation.

Any additional service must be agreed and quoted separately.

We are not responsible for supplying a service that was discussed but was not included in the final accepted quote or booking confirmation.

14. Guest behaviour and safety

You are responsible for the conduct of your guests and for providing a reasonably safe working environment.

Threatening, violent, abusive, discriminatory or seriously inappropriate behaviour towards the DJ, our staff or contractors will not be accepted.

We may suspend or end the performance where:

a person’s safety is at risk;
violence or serious aggression occurs;
guests repeatedly interfere with equipment;
drinks are placed on or near electrical equipment;
the venue becomes unsafe;
unlawful conduct materially affects the performance; or
reasonable safety instructions are ignored.

Where safe and appropriate, we will notify the client or venue representative and provide a reasonable opportunity to address the issue.

Where immediate danger exists, we may stop the performance and leave without warning.

If the performance is ended because of the conduct of the client, guests or venue, the full booking price will remain payable.

15. Equipment use and damage

Only we, our contractors or people authorised by us may operate, move or connect to our equipment.

Guests, venue staff and other performers must not use our equipment without prior permission.

The client is responsible for reasonable repair or replacement costs where our equipment is damaged by:

the client;

a guest;
another performer;
venue staff; or
another person attending the event under the client’s booking.

This does not apply to ordinary wear and tear, equipment failure or damage caused by our own actions.

We will provide evidence of the damage and reasonable repair or replacement costs before requesting payment.

16. Equipment substitution and failure

Equipment may be substituted where reasonably necessary because of venue requirements, availability, maintenance or equipment failure.

Any substituted equipment will be reasonably suitable for providing the agreed service.

We take reasonable steps to maintain our equipment and will attempt to provide backup equipment where practical.

If a significant equipment failure caused by us materially reduces the agreed service and cannot be corrected within a reasonable time, we will provide an appropriate remedy based on the affected part of the booking.

This may include:

extending the performance where practical;
repeating an affected service;
providing a partial refund; or
another remedy required under Australian Consumer Law.

17. Third-party and venue equipment

We are not responsible for the quality, reliability or operation of equipment supplied by the venue, client or another provider.

We may refuse to connect our equipment to third-party equipment that appears unsafe, incompatible, damaged or non-compliant.

Where we agree to use a venue’s sound system, lighting system, microphone or other equipment, we are not responsible for faults or limitations that arise from that equipment unless the issue was caused by our actions.

18. DJ illness or unavailability

If the scheduled DJ becomes unavailable because of illness, injury, emergency or another serious circumstance, we may arrange a suitably experienced replacement DJ.

We will notify you as soon as reasonably possible and take reasonable steps to ensure the replacement receives the relevant booking information and music requirements.

Where a suitable replacement cannot be arranged, we will refund the amounts paid for services that cannot be provided.

We are not responsible for indirect expenses incurred by the client except where liability cannot legally be excluded.

19. Events beyond reasonable control

Neither party will be responsible for delay or failure caused by an event beyond their reasonable control.

This may include:

serious illness or injury;
natural disaster;
fire or flood;
government restriction;
widespread power failure;
transport disruption;
venue closure;
industrial action; or
another comparable emergency.

The affected party must notify the other as soon as reasonably possible and take reasonable steps to reduce the effect of the event.

Where practical, both parties will first attempt to reschedule the booking.

If rescheduling is not reasonably possible, the booking may be ended. Amounts paid for services not provided will be refunded, less any reasonable, disclosed and non-recoverable third-party costs where permitted by law.

This section does not apply where the event cannot proceed because the client or venue failed to meet an obligation that was reasonably within their control.

20. Photography and promotional content

We will not use identifiable photographs or video from your event for advertising or social media unless you have provided written permission.

Media consent is optional and refusing consent will not affect your booking.

Where consent is provided, you may withdraw that consent by notifying us in writing before the event.

We will take reasonable steps to respect requests from guests who do not wish to be photographed or recorded.

We will not intentionally feature children in promotional material without appropriate permission from a parent or guardian.

21. Personal information

We may collect personal information reasonably required to quote, organise and deliver the booking.

We may share necessary booking details with a replacement DJ, contractor, venue representative or supplier involved in providing the agreed services.

We will handle personal information in accordance with our separate Privacy Policy.

22. Consumer rights and limitation of liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded under Australian Consumer Law.

We will provide the booked services with due care and skill.

We do not guarantee a particular level of guest participation, dance-floor activity, attendance, atmosphere or overall event success, as these outcomes depend on factors outside our control.

To the fullest extent permitted by law, we are not responsible for indirect or consequential loss, including loss of profit, opportunity, reputation or anticipated enjoyment.

Where our liability may lawfully be limited, it will be limited to providing the affected services again, paying the reasonable cost of having them provided again, or another remedy available under Australian Consumer Law.

23. Complaints and disputes

If you have a concern about the services, you should contact us in writing as soon as reasonably possible and provide enough information for us to investigate.

Both parties agree to make a genuine effort to resolve any dispute through direct communication before commencing formal proceedings.

Nothing in this section prevents either party from contacting Consumer Affairs Victoria, obtaining legal advice or exercising any right available under law.

24. Changes to the booking agreement

Any change to the event date, location, performance times, services, price or these Terms must be agreed by both parties in writing.

The version of these Terms accepted when the booking is confirmed will apply to that booking.

Changes published on our website after a booking has been confirmed will not automatically alter the existing agreement.

25. Governing law

These Terms are governed by the laws of Victoria, Australia.

The parties submit to the non-exclusive jurisdiction of the courts and tribunals of Victoria.

If any part of these Terms is found to be invalid or unenforceable, that part will be removed or limited to the minimum extent necessary. The remainder of the Terms will continue to apply.

A failure by either party to enforce a term immediately does not permanently waive that party’s right to enforce it later.